Frequently Asked Questions
Everything you need to know about our premium nursing and maternity lingerie.
How do I find the right size for maternity or nursing bras?
We recommend measuring yourself every few months during pregnancy and postpartum. Use our comprehensive Online Size Guide and Fit Calculator to ensure you get the support and comfort you deserve.
What is your return policy for intimate apparel?
We offer a 30-day return window for all unworn items with original tags and hygiene stickers intact. For health and safety reasons, we cannot accept returns on items that show signs of wear.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days. We offer free shipping on all orders over $100, while flat-rate shipping applies to smaller orders.
Are Hotmilk bras machine washable?
To preserve the delicate lace and technical fabrics of your lingerie, we strongly recommend hand washing in cold water with a mild detergent. If you must use a machine, please use a laundry bag on a delicate cycle.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days depending on customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.